HostwayReview
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Hostway has an enormous global presence, and currently has more than 600,000 customers. You will find that the company offers a wide range of hosting plans, and is a good solution for individuals, and small, medium or even larger companies. With shared and dedicated hosting plans, Hostway seems to offer something for everyone.
The company is not what you would call a “budget” host, so those seeking a bottom-dollar solution might not find this the best option available. However, with that said, they do offer a lot of features and functionality for their clients, and are certainly not the most expensive host out there.
Features List
| Basic Features | Included Features |
|---|---|
| Unlimited bandwidth | 24/7 customer support |
| 100 GB of disk space | 30-day money-back guarantee |
| 500 email addresses | Search engine ad credits |
| Shared SSL certificate | Submission to 10 search engines |
| 1 MySQL database |
Pricing Concerns
Hostway offers quite a few different hosting plans. Their shared plan starts off at $6.95 per month (regularly $13.95 per month), and comes with the features listed above, as well as several others. Of course, the company also offers dedicated hosting plans, exchange hosting and even cloud hosting plans, depending on your needs.
While none of these options is quite as low-priced as some other hosts out there, you do gain some significant advantages. For instance, the 30-day money-back guarantee and 99.99% uptime guarantee are both nice additions to these packages.
Reliability and Uptime Factors
You will find that Hostway is one of the most reliable webhosts in the world, consistently earning high marks from both watchdog groups and from their own customers. With more than $100 million invested in the company’s data centers, you can expect your website to be up and running almost all the time.
Control Panel Information
If you are an experienced web user, then you might find that the custom control panel offered by Hostway to be a bit challenging. The company does not use an industry standard like cPanel, vDesk or Plesk. Rather, they feature a custom solution that was developed specifically for the company. You will also find that the control panel is a bit more basic and somewhat lacking in features. However, beginners will likely find that the control panel is relatively easy to use, since they do not have to unlearn their familiarity with another program.
Customer Support and Service
Another area where Hostway falls somewhat below the industry standard is in customer support. They do offer customer support via phone and email. However, the phone support system is only available for those customers enrolled in the Gold plan or higher. Linux users receive no phone support at all. Email support is available to all customers, though it can be somewhat slow. However, there is a large knowledge base to search, as well as a FAQ section. Of course, this means that Hostway might not be the best solution for those who do not have a DIY mentality.
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